
Frequently Asked Questions
FAQ
What makes your beauty gadgets "high-tech"?
Our beauty gadgets incorporate advanced technologies like LED light therapy, microcurrent stimulation, RF (radio frequency), EMS (electrical muscle stimulation), and CO2 bubble oxygenation. These features are designed to enhance skincare and haircare routines with professional-grade results at home, offering innovative solutions for rejuvenation, cleansing, and styling.
How do I use the LED Silicone Rejuvenation Mask?
The LED Silicone Rejuvenation Mask is easy to use! Cleanse your face, then wear the mask and secure it comfortably. Select your desired light color (e.g., red for anti-aging, blue for acne treatment) using the controller, and relax for 10-20 minutes per session. Use it 3-5 times a week for best results. Always follow the included user manual for safety and specific instructions.
Are your devices safe for all skin types?
Most of our devices, like the RF EMS Photon Facial Device and CO2 Bubble Rejuvenation Device, are designed to be safe for all skin types. However, we recommend doing a patch test before full use, especially if you have sensitive skin or conditions like eczema or rosacea. Consult a dermatologist if you’re unsure, and follow the usage guidelines in the product manual.
How often should I use the 7-Color Microcurrent Face Massager?
For optimal results, use the 7-Color Microcurrent Face Massager 2-3 times per week for 10-15 minutes per session. Start with a lower intensity setting and gradually increase as your skin adjusts. Always apply a conductive gel or serum to your face before use to ensure smooth operation and better results.
What are the benefits of the Turmeric Kojic Acid Cleansing Pads?
The Turmeric Kojic Acid Cleansing Pads are infused with turmeric and kojic acid to gently exfoliate, brighten, and even out skin tone. They help remove dirt, reduce dark spots, and unclog pores, leaving your skin refreshed. They’re ideal for daily use, but if you experience irritation, reduce frequency to every other day and consult a dermatologist if needed.
Can I use your skincare products with the high-tech devices?
Yes! Our skincare products, like the Whitening Glow Serum and Bio Collagen Pore Tightener, are designed to complement our high-tech devices. For example, apply a serum before using the LED Silicone Rejuvenation Mask to enhance absorption, or use a hydrating mask like the Ethoe Night Freeze Mask after a session with the CO2 Bubble Rejuvenation Device for added moisture.
How long does it take to see results with these beauty gadgets?
Results vary depending on the device and your skin type. With consistent use, most customers notice improvements within 2-4 weeks. For example, the LED Silicone Rejuvenation Mask can show brighter skin after a few sessions, while the 5-in-1 Smart Styler provides immediate styling results. Follow the recommended usage frequency for best outcomes.
Do you offer warranties on your devices?
Yes, all our high-tech beauty devices come with a 1-year limited warranty covering manufacturing defects. If your device malfunctions within this period, contact our support team at [your email] with your order details, and we’ll assist with a replacement or repair. Please note that warranties do not cover damage due to misuse.
How do I clean and maintain my beauty devices?
To clean devices like the Nano Mist LED Therapy Machine or 5-in-1 Smart Styler, turn off and unplug the device, then wipe with a soft, damp cloth. Avoid submerging in water unless specified in the manual. For removable parts (e.g., attachments on the Mini Ceramic Curler), rinse with warm water and mild soap, then air dry. Store in a cool, dry place.
What is the shipping and return policy for your products?
We offer worldwide shipping with delivery times of 7-14 business days, depending on your location. Shipping costs are calculated at checkout. If you’re not satisfied, you can return unused products within 30 days of delivery for a full refund, minus shipping fees. Devices must be returned in original packaging. Contact us at [your email] to initiate a return.
Are your products cruelty-free and eco-friendly?
We’re committed to sustainability and ethical practices. Most of our skincare products, like the Turmeric Kojic Acid Cleansing Pads, are cruelty-free and formulated without harmful chemicals. Our devices are designed for longevity to reduce waste. Check individual product descriptions for specific certifications like vegan or eco-friendly packaging.
Can the CO2 Bubble Rejuvenation Device be used daily?
The CO2 Bubble Rejuvenation Device is best used 2-3 times per week to avoid overstimulating your skin. Each session should last 5-10 minutes. Overuse may cause sensitivity, so follow the recommended frequency and consult the user manual for detailed instructions tailored to your skin type.